Shipping & Handling
We offer Free Ground shipping for orders $49 or more to the all 50 states. This even includes sale items!
Almost every item has an availability status (#inStock), these are 99% accurate. If your item(s) is not in stock, we will give you a call or email ASAP to let you know the status of the item and the estimated date the item is due in to our warehouse.
Orders under $49 and going Ground cost $7 in shipping (to the lower 48 states).
Ground shipments could come UPS, FedEx or USPS. If you need one service over the others please note that in the “Comments” of your order.
UPS only moves, and is only delivered, on Monday-Friday, NOT Saturday or Sunday. UPS Saturday delivery costs an arm and a leg, and we do not offer that option. Shipping holidays are denoted below.
To view your estimated* expedited shipping costs please put in your shipping zip code in the checkout before changing the shipping method. NOTE: This is an estimate. If you are expediting more than one item or a large item (ie ropes, tents, etc) you will receive an updated estimate after your order is placed due to the package(s) being oversized.
Orders can take up to 1-2 business days to be processed.
If you need to change your UPS delivery location after the package is shipped go to UPSMyChoice to make the change. Once it leaves our warehouse UPS considers it your property and will not allow the shipper to modify the package in any way.
If you need expedited shipping and your order needs to ship on the same day please call us at 740-587-1490 and we will try to accommodate you.
Some items do ship directly from manufacturers.
Additional shipping charges can occur on oversized or very heavy items. Less than 300 of our items have an additional charge, but the items that do require extra shipping costs are notated in the item’s description. We will contact you to get your approval before we ship these item(s) if there is an additional charge.
We also reserve the right to cancel oversized shipments if the purchaser does not wish to pay the additional shipping charges. Also some items are simply too large to ship USPS to HI and AK.
Canada Customers, please use only the Canada Shipping option. Canada orders are required to ship USPS Mail.
US Customers, please use the Ground shipping option or USPS Mail option for AK, HI, APO orders, and orders shipping to PO Boxes.
Several Brands (i.e. Mountain Hardwear, Patagonia, etc) cannot be shipped International.
Holiday Shipping Schedule
The following days NONE of our shipping providers will deliver packages.
Martin Luther King Jr Birthday (No USPS Only)- January 16, 2017
Washington’s Birthday (No USPS Only)- February 20, 2017
Memorial Day- May 29, 2017
Independence Day- July 4, 2017
Labor Day- September 4, 2016
Columbus Day (No USPS Only)- October 9, 2017
Thanksgiving Day - November 23, 2017
Christmas Eve- December 24, 2017 (AIR DELIVERY ONLY)
Christmas - December 25, 2017
Day After Christmas- December 26, 2017 (AIR DELIVERY ONLY)
New Year's Eve- December 31, 2017 (AIR DELIVERY ONLY)
New Year's Day- January 1, 2018
Day After New Year's Day- January 2, 2018 (AIR DELIVERY ONLY)